[devtalk] Mysterious gremlins!

[Portman]

I had a case where someone had been using a Mac and was now using a PC. 
She kept telling me that a link that I had removed from a site was still 
there. I spent days (literally!) trying to figure out the problem, only 
to discover that she wasn't talking about the home page, which was 
working fine! (I only asked her about the home page!!!)

Maybe you could send the Word doc or whatever it is that she uploads? 
Maybe she did something different this time without realizing it??

Riva
P.S. Maybe have her upload the "old" page again, if she still has it, so 
we can get an idea of what we're looking for.

Peter MacGregor wrote:
> There's no code as such, Riva. I just provided the space (blank page 
> named 'newsletter' that is overwritten each week) for her to upload a 
> page written in Word and saved as a web page. We're dealing here with a 
> non-technical person who didn't even use a PC until about three years 
> ago and still only uses it at work - no home machine! So, the setup had 
> to be very straightforward!
>
> The finished result doesn't look exactly as the printed copy (when it 
> works!!) as the web page doesn't accept some of the fancy boxes and 
> borders on the printed version. However, the aim is simply to let people 
> have the chance to check what's going on in the Parish week by week. 
> It's interesting the correspondence we get from people that have moved 
> away but still keep in touch and also in the summer months and at 
> Christmas emails come in saying how nice it is to be able to check the 
> times of services and if there's anything else happening.
>
> I checked everything I could think of. I'm going to have some lunch now 
> and have another go this afternoon. Any other questions, please ask.
>
> Peter