[wdvltalk-social] broadband woes

[David Precious]

On 04/30/2008 03:22 PM, joseph harris wrote:
> cross-posted on wdvl list
> 
> We switched to broadband a month or so back and everything worked
> fine through a smartAX882 modem/router [or just modem depending who
> you read!].
> 
> Last Friday the signal was cut and it took till yesterday am for it
> to be restored.   Now we have two smart modems, and one from the IP,
> and three splitters, two from the IP.
> 
> We have received settings over the phone for the modem and I have
> been trying to get this working for a day and a half.   There is a
> full [I think] setting and a diagnostics on the router.
> 
> I did a cmd ping test as instructed and I was told that showed the
> server was connected and receiving, and the asdl line light is full
> on.
>
> Any ideas?

So you have an ADSL connection, and can ping things... your connection
is working, what seem to be the problem?

Can you ping an IP address directly, but not a hostname?  If so, your
DNS config is borked.

Did you change anything while the connection was down?