[devtalk] who deals with spam complaints

joseph harris joseph-harris at topmail.co.uk
Mon Mar 1 12:54:22 GMT 2010


From: "Matthew Macdonald-Wallace" 
> Hi Joseph,
> 
> Quoting joseph harris <joseph-harris at topmail.co.uk>:
> 
>>
>> I am receiving a stream of spam using mail.com. I have written to   
>> them but they are not interested - their abuse address simply gets   
>> the same reply as other enquiries, which seems to be a simple answer  
>>  and instant post death!
> 
> That sounds about right.  We deal with somewhere in the region of 100  
> emails a day on our abuse queue at work and although we try and  
> respond where we can, if there are a large number of emails that are  
> linked, we will usually create a "stock answer" and send that to all  
> parties involved.
> 
>> The addresses are all
>>
>> shop_online with a number @mail.com.
>>
>> From the look of it the spammers have opened thousands of mail.com addresses.
>>
>> Since they seem to be without interest in this, is there an   
>> authority which can point out the stupidity of this, and get them to  
>>  cancel the addresses?
> 
> If you believe that there is a crime being committed, you can always  
> contact your local Law Enforcement Agency, however apart from that  
> there doesn't appear to be much else.
> 
> Kind regards,
> 
> Matt
> -- 
> Matthew Macdonald-Wallace
> matthew at truthisfreedom.org.uk
> http://www.truthisfreedom.org.uk/

Matt,

Thanks for the response.

That makes sense; the stream seems to have been dammed. Pity their stock answer didn't say they were dealing with it.

I am surprised they didn't pick up early on the long list of names which, I presume, were set up automatically. Saw one similar SPAM from another server, and that looks to have been stopped fast.

I think SPAM itself has been made illegal - or at least unlawful [i.e. civil law] - but I wasn't after getting busy ;-).

Long time, no hear. Hope all is going well with you.

Joseph



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