Hello James
if you app works well on localnetwork, the problem come from your vpn  connection.
Please check MTU and fragmantion packet of your vpn ( depend of vpn type, ipsec, ssl , other )
see http://codeidol.com/telecommunications/vpn/Scaling-and-Optimizing-IPsec-VPNs/MTU-and-Fragmentation-Considerations-in-an-IPsec-VPN/
bye
Hugues.


Le 21/04/2014 18:55, James Baer a écrit :
Hello - I'm having an issue with Dancer::Plugin::Database that has been hard to reproduce and track down.

I have a new app that I just moved to its production environment. It connects to a database that is in a remote data center over a vpn tunnel. Everything functions normally as expected 98% of the time, however occasionally I will hit a worker thread (deployed via Starman) that just hangs trying to get a database handle. It hangs in the _check_connection subroutine until it reaches some timeout. Then will reconnect just fine with a new connection.

I'm using plugin version 1.82 and I have traced it down to this line in the plugin:
if ($dbh->{Active} && (my $result = $dbh->ping)) {

Right at this if statement is where it hangs, i assume while calling the ping function. It seems there is some confusion as to whether the dbh is still active, it then calls ping which hangs for a number of minutes (not sure how many exactly yet, b/t 3-5). This renders this worker thread unresponsive until it times out. It will eventuall fall into the else block and just return false, which then a new connection is established just fine.

I have successfully deployed a number of apps using this same plugin with no problems this only difference here is the physical location so there maybe something network related, just not sure where.

I have dug into DBI, etc and the ping functions works fine on all my test scripts. Again, this only happens once in a while so I cannot reproduce on command, which makes it difficult to debug.


Here is the output of my debug statements, showing the one thread that hangs:

[27037] debug @0.005053> [hit #4]Database connection_check_threshold [30] in /usr/local/share/perl5/Dancer/Plugin/Database.pm l. 69
[27037] debug @0.005189> [hit #4]Database handle last check [1398093938] in /usr/local/share/perl5/Dancer/Plugin/Database.pm l. 70
[27037] debug @0.005345> [hit #4]Database calling check_connection in /usr/local/share/perl5/Dancer/Plugin/Database.pm l. 83
[27037] debug @0.005481> [hit #4]Database.pm in check_connection before if active and ping in /usr/local/share/perl5/Dancer/Plugin/Database.pm l. 265
... other threads working ...
[27037] debug @962.134467> [hit #4]Database in check_connectiion false return  in /usr/local/share/perl5/Dancer/Plugin/Database.pm l. 285
[27037] debug @962.134667> [hit #4]Database connection went away, reconnecting in /usr/local/share/perl5/Dancer/Plugin/Database.pm l. 90
[27037] debug @962.134894> [hit #4]Database calling get_connection in /usr/local/share/perl5/Dancer/Plugin/Database.pm l. 97
[27037] debug @962.135059> [hit #4]Adding mysql_enable_utf8 to DBI connection params to enable UTF-8 support in /usr/local/share/perl5/Dance



Any help or suggestions on where to look next is appreciated.

Thank you.




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